Where do you think the future of mobility is going? According to Christopher Chalk, CRP, SGMS of Siemens Corporation, the future is in AI. Christopher will moderate a panel at the Global Workforce Symposium – Artificial Intelligence: Disruption of Mobility Concepts. It’s an opportunity to hear panelists’ thoughts on the near and distant future of AI, what we can expect, and what we must ensure never, ever happens.
Don’t forget to sign up now for Global Workforce Symposium and save your seat for this inspiring and eye-opening discussion.
There has been lots of talk in all spaces about artificial intelligence (AI), robots and chatbots, including global mobility, but what does this really mean for global mobility professionals and our world? Robots packing and loading moving trucks? Not in my lifetime, but trucks that drive themselves with a human co-pilot? They’re already here.
I believe we will see exponential investment in AI in the global mobility space and many of the strategic projects we are involved in will touch AI in some way.
Global mobility professionals are already laying the groundwork to roll out robotics (software robots, as opposed to physical robots) and AI. At Siemens, we have successfully deployed robotics in global mobility which is a big, first step. The ideal Robotic Process Automation (RPA), or more simply bot, is for repetitive, administrative tasks. Ordering tax services, expat allowances, household goods shipments and other service-type orders lend themselves to this readily.
The future of all global mobility programs will include AI, which, at its core, is a computer program that replicates human intelligence and decision making. Robots and AI are two distinct concepts but are sometimes confused and used interchangeably. The terms truly overlap when you consider an AI robot, which is where I believe global mobility is headed, along with many other business lines and functions. AI-powered bots are capable of processing and verbally responding to complex questions and will carry out approved requests even using voice recognition to authenticate the user.